Mastering The Art of Negotiation
Test your knowledge of key negotiation principles and strategies from Chris Voss, former FBI hostage negotiator.
Test your knowledge of key negotiation principles and strategies from Chris Voss, former FBI hostage negotiator.
Play through the questions and see your score instantly
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Review every prompt, the correct responses, and helpful context to prep for your own run-through.
To manipulate the other party
To quickly end the negotiation
To show superiority in the conversation
To understand and acknowledge the other party's perspective
Assertive and commanding
Late-night FM DJ voice
Quick and excited
Loud and energetic
To speed up the conversation
To mock the other party
To show agreement with everything
To repeat their last few words to encourage elaboration
After they've explained their position fully
Before they make their offer
When you feel frustrated
Immediately after their first offer
They give the other party a sense of control
They force quick decisions
They speed up the negotiation process
They make you appear more dominant
Immediately close the deal
Celebrate your victory
Be cautious - it often indicates passive disagreement
Consider it a win
Make threats
Walk away immediately
Use calm, measured responses and tactical empathy
Match their aggression
To show psychological expertise
To demonstrate emotional intelligence
To defuse negative emotions by acknowledging them
To manipulate feelings
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